CREATE YOUR OWN UNIQUE WATCH CLUB EXPERIENCE - YOUR JOURNEY, YOUR RULES
Discover a revolutionary way to collect watches with the all-new...
"Keeper Moments".
HERE’S WHAT YOU CAN EXPECT:
"Keeper Moments": You control your watch club membership from just $60. Ultimate control.
Flexibility at your fingertips: Adjust your plan and budget at any time!
Exclusive Perks: Unlock special add-ons and VIP benefits.
Access the Vault: We're looking at launching some brand new tech features exclusively for members.
Community-driven: Access to forums and new features, driven and guided by YOU.
Does this sound good?
Join now for early access and be the first to experience the future of watch collecting...
BETA launch in...
FAQ
THE PROCESS
A: Once you've picked your plan, we'll send you a watch each month (or quarter) tailored to your style profile. Love the watch? It's all yours! If it's not quite right, just ship it back within 30 days and earn credits towards your next purchase or membership.
A:
We've simplified our plans to three choices:
Strata Plan: $199/month
Altum Plan: $299/month
Vertex Plan: $499/month
Each plan offers a unique range of watches and benefits. Plans are also available on a quarterly frequency, for around 10% more.
A: The mystery experience is all about the thrill of discovery. By curating watches based on your style profile, we offer a sense of anticipation and surprise every month. It's like getting a personalized gift from a friend who knows your taste inside out.
A: Yes! We offer a flat rate $40 worldwide shipping rate.
A: Absolutely! If a watch isn't quite 'you', just send it back within 30 days. We want you to have a piece that truly resonates with your style.
A:
- Step 1: Choose your plan: Strata ($199), Altum ($299), or Vertex ($499).
- Step 2: Tailor your style profile. This helps us select the best watch for you.
- Step 3: Each month, receive a watch curated just for you. Decide to keep it or send it back within 30 days for credits.
A: Each month, we offer unique member-only add-ons in your dashboard that you can include with your next shipment. This could be anything from themed watch bundles to stylish accessories and exclusive swag. It's an extra layer to customize and elevate your monthly experience.
A: Just head to your dashboard. You'll see the month's exclusive add-on options. Select what you like, and we'll ensure it's part of your next shipment.
A: When you return a watch, you earn credits on your account. For the Strata plan, you get $150 in credits, for Altum, it's $225, and for Vertex, you get a whopping $399 back. Use these credits towards your next purchase or membership fee.
A: That's the spirit! If you fall in love with a watch, it's yours to keep. The choice is always in your hands.
A: Nope. You pay for your monthly plan, so any watch we send is technically yours. If you choose to return a watch for credits, just ensure it's within the 30-day window.
A: Simply log into your account and make any updates to your profile. The more accurate you are, the better we can tailor the watch selections for you!
A: Quality is paramount for us. Each plan offers a curated selection of high-quality watches, with the value and brand exclusivity increasing as you move up the plans. All watches are approved by our ownership to surpass expectations at each plan level.
A: The Keeper Box is unique because of our flexible approach. We blend the excitement of a mystery experience with the assurance of choice. Our plans offer incredible value, and our return credit system ensures you always get the best out of your membership.
A: Absolutely! If you're looking to enhance your experience further, just contact our support. We can merge your regular plan with an upgrade pack, allowing us to hand source a single watch of even higher value for you that month. It's all about creating the perfect experience tailored just for you.
A: Of course! If you're in the mood for a little extra, you can use our one-time upgrade option to receive double the watches for that month. It's perfect for those times when you want to treat yourself or expand your collection a bit faster.
THE WATCHES
Due to the “ship-back” nature of what we do and the relatively limited supply from independent/microbrand watches available at any given time, you will not always receive a brand new watch. Indeed, depending on chance, you may receive all “nearly new” watches, or all “BNIB” watches. While we do not guarantee you will receive only new watches, we do guarantee that all watches will be a minimum of 8.5-9/10 on our condition scale. Each watch is graded upon receipt by our team before being shipped to a new member. When a timepiece dips below this condition, they will be listed for sale in our members store, for incredible prices.
Each watch (dependent on Brand) has its’ warranty card stamped when we first send it out to a member so you will know how “old” the watch is.
Having traded in the watch community for years, we are clear on one thing; almost all watch collectors do not mind if they buy a nearly new or excellent condition watch, as compared to a brand new in box watch, so long as condition is excellent.
In this knowledge we have built out The Keeper Box to offer incredible value and excitement for watch collectors who appreciate quality and experience. The watches we send will always be graded excellent condition so you won’t receive one with huge dings or scratches.
We understand some members may come under this banner. In light of this, if you receive a watch you love, and wish to keep, but it happens to not be brand new, we can (if stock availability permits), swap your unit for a new unit of the same watch, for a sourcing fee of $30 (EXEC Plan) or $50 (LUXE Plan)
Having traded watches for many years, our team are well versed in grading condition. We take into consider a hierarchy of components for grading, including but not limited to – Desk rash/band condition, case side marks, bezel marks, bezel insert marks, crystal marks and overall appearance, as well as severity of marks. A watch starts out at BNIB, works to LNIB, 9.5/10, and so on, on our scale. Once it reaches 8.5/10 (e.g. some easily visible case-side marks) it will not be sent to our members, instead being listed for sale in our sales platforms with condition detailed in photographs, at an all-low price.
Example, we ship out an Ocean Crawler Core Diver (MSRP $999 and Flat Rate purchase price of $469) in month 1. It is returned 5 times to us by members and shipment 6 it has noticeable case side scratches that designate it below an 8.5/10 in our grading scale. We will take photos of current condition and could potentially list in our store for approx $399.
Minor scratches and marks will occur over time, we are well aware and expect this. Our team has the right to refuse receipt of a watch that is damaged beyond what is appropriate for the age or ownership of the watch however. In these instances, you will be given the option to purchase the watch at the flat rate fee ($469 for LUXE or $899 for LUXE+) or release the watch to us for sale, in damaged condition, to the membership at a much reduced price. You will then have to pay a $99 restocking and sale fee to allow for the damage and lower sales price.
Example – You are shipped a Circula Supersport (MSRP $765) as the second member to receive it, in 9.5/10 condition, and you damage the crystal irreperably (e.g. deep scratch or crack), or scratch the bezel insert with a deep scratch. You will be sent the usual buy now links for $469 but if you decide to send us the watch back and our team discerns the watch has dropped from a 9.5/10 to 8/10 due to your treatment of the watch, we will offer you the opportunity to buy it outright, or restock the watch for a $99 (EXEC) or $149 (LUXE) fee. Due to condition we will have to greatly reduce the sale price of the watch, which is what the fee goes toward.
Condition grades are non-negotiable. Having traded watches for years and in 1000’s of deals, we are well versed at condition grading accurately. We cannot negotiate the grade of a watch shipped back by a member, the grade we assign is the final grade.
Optional extras are not always included with the watches we send members (e.g. an extra strap, a tool). In such cases, should you wish to purchase the watch itself, it is on an as-seen basis. We can subsequently often source the additional accessories at cost to you, or source you a new unit which includes said accessories, if you should desire. The option is yours. Missing accessories do not constitute a reason for complaint, nor does it negate our supplying you a watch to enjoy (e.g. it will count toward your 9 watch allocation).
We recognize that this can happen from time to time. Depending on availability of the watch model new, or various colorways, we can certainly source a brand new unit for you from the manufacturer in question. Due to the labor involved in this we add a $30 (EXEC Plan) or $50 (LUXE Plan) sourcing and fulfillment fee which the member can pay separately.
Yes, all items shipped out, such as any component part of the kit, including extra straps, tools, watch rolls and other watch accessories must be returned with the watch you are shipping back, in good condition, to avoid further surcharges.
Straps surcharge (e.g. missing, or damaged) - $40
Tools surcharge - $20
Other accessories surcharge - $15
SS Strap surcharge (e.g. missing links, lost or damaged) - $90
This is where this club shines. You have no obligation to keep, or even wear the watches we send. You can return them within 30 days, should you desire. There is no need to be stuck with a watch while a member of The Keeper Box, so you never have to take the time to go trading or selling anything that isn't a keeper, unless you enjoy doing so.
We send a huge range of high quality brands into the 100's at this stage. Our offering ranges from new micrbrands (e.g. first launch model) to Swiss brands established for 100's of years. Brand favorites among our team include - Oris, Alpina, Ocean Crawler, Gruppo Gamma, Delma, Lejour, Ocean X, Nethuns, Frederique Constant, Spinnaker, Venezianico, Tockr, Zodiac, Esoteric, Circula, Winton, Sangamon, RVLVR, Audaz, Citizen, Seiko, Roamer, Venturo, Hemel, Boldr and many, many more.
Yes. Part of our continued efforts to refine and provide the best watch club experience ever, center on consistent Brand outreach and negotiations to always bring world-best prices to our members with new, up and coming Brands always arriving at The Keeper Box.
MEMBER RESPONSIBILITIES & TERMS
On our plans you have the right to pause a membership or cancel in your dashboard, at any time after the initial 3 month commitment. By doing either of these things however, you will automatically waive your right to receive a new watch, until you resume your membership. Your available watches in a 12 month period from signup will drop accordingly if this is done.
Your watch allocation will reset only when you resubscribe.
Example - you are a member from months 1 through 3 and receive 2 watches. You pause membership or skip a subscription for 3 months (months 4,5,6) (e.g. 3 membership fees paid between months 1-6 and 2 x watches received. You decide to re-subscribe in month 7. The watches available to you will reset on the date of subscription and you will be eligible for 9 watches over the subsequent 12 month period.
Please note, you may pause membership for a maximum 3 month period, after which your membership will be deemed abandoned and will automatically cancel and put you on the wait list for a subsequent enrollment. We do not refund monthly membership fees by default. In rare instances we may choose to allow this, but the fee would be refunded less a $20 admin fee.
Of course, at any time you have complete control to do so. After the initial 3 month commitment billing period you can cancel your membership at any time. Please note, this is different to “skipping” or “pausing” your membership (method outlined above) and if you cancel your membership and decide to resubscribe in future, you will be placed on our wait list. Wait lists will be notified in order they are received. You also will relinquish your spot if our membership is full and may not get access in future, as a result. Please be aware.
Absolutely! We have a designated loyalty rewards program where you can share a unique link with friends, family or followers, from your account. When anyone signs up for membership through your unique link, you (and they) will be given a $15 credit in your account toward future purchases.
If the watch comes with extra straps, or you have some you'd like to try, you are free to choose the one that you wear it with, yes. However, please ensure you have the right tools/experience to change without damaging the lugs in any significant way. If you do not, we would recommend you take the watch to a jeweler to facilitate the swapping of straps.
Step 1A – Buy a label (See pirateship.com which is our recommended platform for CONUS members and offers both USPS and UPS shipments at fantastic rates. You can also ship direct with a courier of your choice (e.g. Fedex, USPS, DHL)
STEP 1B - If you are a ship pack member, you can email shipping@thekeeperbox.com and request your next label. We will then buy a label, email it to you and you simply print and attach it to the box you are shipping back
Step 2 – Take photos of the watch to confirm condition upon ship date
Step 3 – Write your name, email, date and reason for return on the pre-enclosed card that can be shipped back with the watch – we will use this partly for member feedback to improve internal processes and also to allocate the watch to your account.
Step 4 – Package well usign the original packaging if desired, and drop off/arrange collection from the designated courier
Step 5 - Await receipt. You may not receive any confirmation of receipt by us, so please check your own tracking to know that the watch has landed with our team. We will, in due course process the watch, grade it, mark your account and ship you your next watch (within the next designated shipping window after receipt).
If you pause or cancel your membership while in possession of a watch, and do not return the watch within 14 days of canceling your account, you are effectively agreeing to purchase the watch at full MSRP. To avoid this, you can pause/cancel membership AFTER shipping the last watch back to the Keeper Box.
Yes, we have a 3-month minimum commitment for membership on all of our plans, after which you can pause, skip or cancel, should you wish. We don’t envisage this of course, because we are so confident in the watch Brands we partner with offering amazing value and enjoyment.
It’s pretty simple. When you are ready to ship a watch back, you simply buy a shipping label from one of the main providers (e.g. USPS, UPS, Fedex or DHL) and ship back to our business address. Once we receive it, we grade the watch condition in the first 2 days of the month and ship you a new watch in the next shipping window (1st through 7th of month).
We have made this process optimally easy with step by step tutorials in our members area for you.
Absolutely! We have a designated loyalty rewards program where you can share a unique link with friends, family or followers, from your account. When anyone signs up for membership through your unique link, you will be given a $20 credit in your account and they will receive an automatic $10 credit.
No this is not permitted under any circumstances, unless/until it is a unit already purchased by you and designated a keeper. All watches will be inspected upon return however and, if the watch has been fundamentally altered in any way, you will be liable for full payment of the watch. By modifying any watch we send you, you are accepting liability to purchase said watch. No exceptions.